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Meet the team

The people behind Grafton Optical

Our experienced team is dedicated to supporting eye care professionals across the UK, Ireland and international markets with trusted advice, quality products and exceptional service.

TEAM PHOTO

6500+

UK & Ireland
wide coverage

Dedicated optical specialists

years of
experience

customers
supported

local reps, national support

here to help
you succeed

40+

OFFICE PHOTO

Who we are

Established in 1982, Grafton Optical is a leading distributor of optical and ophthalmic equipment throughout the UK and Ireland. 

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We partner with world-leading manufacturers to provide innovative solutions that help eye care professionals deliver the highest standard of patient care. 

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We have built robust, long-lasting relationships with our suppliers, enabling us to provide our customers with the first-class support they deserve.

Your Grafton Team

International Sales, North of England/ Wales & Ireland

07800 924 497

David Thickens

CEO

Bob Keating

Sales Manager

Wales, Midlands, West & South of England

07973 229 507

Jon Lines

Sales Representative

Scotland, East of England & London

07973 565 297

Malcolm Redfearn

Sales Representative

London

07970 981 482

Mark Thumwood

Operations Manager

01923 233980 ext 211

Kate Nolan

Marketing Manager

01923 233980 ext 204

Melanie Eckert

Finance Manager

01923 233980 ext 106

Brendan Scoley

Credit Controller

01923 233980

UK & Ireland Sales Coverage

Our dedicated representatives cover the UK and Ireland, providing local expertise and personal service, wherever you are. 

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For international and Republic of Ireland sales, please contact David Thickens

Please enter your postcode and select a market.

Representative name

Area Sales Manager

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Grafton Optical

Unit 7 River Park Industrial Estate

Billet Lane, Berkhamsted

Hertfordshire, HP4 1HL

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David Thickens

Bob Keating

Jon Lines

Jon Lines (Optometry) / Malcolm Redfearn (Ophthalmology)

Anchor 1

Why choose Grafton Optical

Trusted brands

Expert advice

Reliable delivery

Aftercare support

Long-term partnerships

Partnering with world-leading manufacturers

In-depth product knowledge and clinical expertise

Fast, secure delivery across the UK and Ireland

Dedicated technical support and training

Building strong relationships for over 40 years

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