We have received some reports of customers using Tristel cleaning solution to disinfect devices, resulting in damage to equipment. Please ensure that equipment and devices are cleaned and disinfected following manufacturer guidelines and using the manufacturer approved cleaning products only. The use of cleaning products other than those advised by the manufacturer will invalidate product warranties and will leave customers liable to charges.
For more information on hygiene and cleaning procedures for your equipment, please visit www.graftonoptical.com/covid-resource-centre. If you have any questions, please contact firstname.lastname@example.org.